{"id":5713,"date":"2025-09-22T07:34:10","date_gmt":"2025-09-22T07:34:10","guid":{"rendered":"https:\/\/www.crottiamo.it\/?page_id=5713"},"modified":"2025-09-22T07:44:47","modified_gmt":"2025-09-22T07:44:47","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.crottiamo.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5713\" class=\"elementor elementor-5713\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2eafa813 e-flex e-con-boxed e-con e-parent\" data-id=\"2eafa813\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5f0a09 elementor-widget elementor-widget-text-editor\" data-id=\"2b5f0a09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">Welcome to\u00a0Crottiamo.it!<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">Please read the following Terms and Conditions carefully before purchasing a takeaway menu experience and services, which implies full acceptance of these conditions.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>1. Subject of the Contract<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">This contract governs the purchase of takeaway menu experiences and services offered through the\u00a0Crottiamo.it\u00a0website.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">The experiences consist of booking a takeaway menu and services at participating restaurants and businesses.\u00a0Crottiamo.it\u00a0acts solely as an intermediary between the user and the restaurant\/business, ensuring the promotion of the activities listed.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>2. Booking and Purchase<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\"><strong>Availability:<\/strong>\u00a0Availability is subject to the dates indicated on the website, based on established availability.<\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>Purchase Process:<\/strong>\u00a0To purchase an experience, you must select the desired menu, date, and number of participants. Payment will be made using the methods indicated on the website.<\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>Confirmation:<\/strong>\u00a0Following payment, you will receive an email confirmation containing all the details of the reservation (restaurant name, date, time, menu, number of people, and a reservation code\/voucher, if applicable). This email constitutes proof of purchase. In addition to the invoice certifying the purchase<\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>Accuracy of Data:<\/strong>\u00a0You are responsible for the accuracy of the data provided during the booking process.\u00a0Crottiamo.it\u00a0will not be responsible for any problems arising from incorrect or incomplete data.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>3. Prices and Payment<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\"><strong>Prices:<\/strong>\u00a0The prices of the experiences are indicated in Euros and include VAT, unless otherwise specified. Prices are subject to change and are those in effect at the time of purchase.<\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>Payment Methods:<\/strong>\u00a0The payment methods indicated on the website (e.g., credit cards, PayPal) are accepted. Payment must be completed at the time of booking.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>4. Cancellations<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\"><strong>On Your Part:<\/strong><\/span>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\"><strong>Cancellation:<\/strong>\u00a0Cancellations are not permitted, but changes may be made. No-shows will not be eligible for a refund.<\/span><\/li>\n<\/ul>\n<span style=\"color: #000000;\"><\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>On the Part of the Restaurant\/Activity or\u00a0Crottiamo.it:<\/strong>\u00a0In rare cases,\u00a0Crottiamo.it\u00a0may have to cancel or modify a reservation due to force majeure or unforeseen circumstances. In such cases, you will be promptly informed and offered the option to:<\/span>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">Move the experience to a new available date.<\/span><\/li>\n\n<li><span style=\"color: #000000;\">Receive a voucher of equal value for another experience on\u00a0Crottiamo.it.<\/span><\/li>\n<\/ul>\n<span style=\"color: #000000;\"><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h4 class=\"wp-block-heading\"><span style=\"color: #000000;\">4.1 Exclusion of the Right of Withdrawal<\/span><\/h4>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">Pursuant to Article 59, paragraph 1, letter n) of Legislative Decree 206\/2005 (Consumer Code), the\u00a0<strong>right of withdrawal does not apply<\/strong>\u00a0to bookings relating to\u00a0<strong>leisure services<\/strong>\u2014such as dinners, events, or food and wine experiences\u2014when a specific date or period of performance is specified.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">Therefore, once the booking has been purchased, it will not be possible to cancel the order or request a refund, unless otherwise indicated or expressly agreed by us.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">We invite customers to carefully check the date, time, and details of the booking before proceeding with payment.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">For any specific needs or requests, you can contact us at:\u00a0<a style=\"color: #000000;\" href=\"mailto:info@crottiamo.it\">info@crottiamo.it<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>5. Enjoying the Experience<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\"><strong>Presentation:<\/strong>\u00a0Upon arrival at the restaurant\/activity, you will need to present your booking confirmation (digital or paper) and, if requested, a form of ID.<\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>Menu Content:<\/strong>\u00a0The takeaway menu is as specified at the time of purchase.<\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>Allergies and Intolerances:<\/strong>\u00a0It is your responsibility to check for any allergens listed on the website before purchasing.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>6. Liability<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\"><strong>Crottiamo.it:<\/strong>Crottiamo.it\u00a0is committed to providing an efficient and reliable booking service. However,\u00a0Crottiamo.it\u00a0is not responsible for:<\/span>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">Any damage, injury, or inconvenience suffered while enjoying the experience at the restaurant\/business.<\/span><\/li>\n\n<li><span style=\"color: #000000;\">Disputes between you and the restaurant\/business.<\/span><\/li>\n<\/ul>\n<span style=\"color: #000000;\"><\/span><\/li>\n\n<li><span style=\"color: #000000;\"><strong>Restaurant\/Activity:<\/strong>\u00a0The restaurant\/activity is solely responsible for the proper provision of the service purchased, the quality of the food, safety, and compliance with current regulations.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>7. Reviews<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">You have the option to leave reviews about your experience. Reviews must be truthful and comply with the principles of fairness and non-defamation.\u00a0Crottiamo.it\u00a0reserves the right to remove inappropriate reviews.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>8. Privacy<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">Your personal data will be processed in accordance with our Privacy Policy, available on\u00a0Crottiamo.it.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>9. Applicable Law and Jurisdiction<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">These Terms and Conditions are governed by Italian law. Any dispute arising from the interpretation or execution of this contract shall be settled by the Court of Sondrio.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\"><strong>10. Contact<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\">If you have any questions or require clarification regarding these Terms and Conditions or reservations, please contact us at\u00a0<a style=\"color: #000000;\" href=\"mailto:info@crottiamo.it\">info@crottiamo.it<\/a>.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de16d60 elementor-widget elementor-widget-spacer\" data-id=\"de16d60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dee02ac e-flex e-con-boxed e-con e-parent\" data-id=\"dee02ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af89d1 elementor-widget elementor-widget-template\" data-id=\"4af89d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"5002\" class=\"elementor elementor-5002\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bcfc301 e-flex e-con-boxed e-con e-parent\" data-id=\"6bcfc301\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-124c2945 elementor-widget elementor-widget-template\" data-id=\"124c2945\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"4413\" class=\"elementor elementor-4413\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-182a0a48 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"182a0a48\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-649664d5\" data-id=\"649664d5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5449f9f3 elementor-widget elementor-widget-spacer\" data-id=\"5449f9f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6de92efd e-grid e-con-full e-con e-parent\" data-id=\"6de92efd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dfe371 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2dfe371\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-63d2dc64 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default\" data-id=\"63d2dc64\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6bc1124e\" data-id=\"6bc1124e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40645f25 elementor-widget elementor-widget-heading\" data-id=\"40645f25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Partners<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-428b12a e-grid e-con-full e-con e-parent\" data-id=\"428b12a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-414ce411 elementor-widget elementor-widget-image\" data-id=\"414ce411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.casalaromantica.it\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crottiamo.it\/wp-content\/uploads\/elementor\/thumbs\/La-Romantica-3-1-r5vylotrjcv1v0vapznwcd7gy8ya8eo39nbm88941e.png\" title=\"La Romantica 3-1\" alt=\"La Romantica 3-1\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-020e5ca elementor-widget elementor-widget-image\" data-id=\"020e5ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.macelleriagiacomini.it\/\" 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\/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4abe1d66 elementor-widget elementor-widget-image\" data-id=\"4abe1d66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bbscioraoliva.it\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crottiamo.it\/wp-content\/uploads\/elementor\/thumbs\/ScioraOliva_Beige-scaled-1-r5wd5n133s3v7d5slztypygylmzsvrlkyj09iw7sgw.png\" title=\"ScioraOliva_Beige-scaled\" alt=\"ScioraOliva_Beige-scaled\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8df2a3 elementor-widget elementor-widget-image\" data-id=\"d8df2a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.enotecalaspecola.it\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crottiamo.it\/wp-content\/uploads\/elementor\/thumbs\/specola-r6wit41ubvlyu2p5aznc5a7adw2tfon8f4tc2xgtm4.png\" title=\"specola\" alt=\"specola\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78453202 elementor-widget elementor-widget-image\" data-id=\"78453202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/enomar.it\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crottiamo.it\/wp-content\/uploads\/elementor\/thumbs\/LOGO-MARINO-ENOTECA-r5vyli8w7im38oisqhwwn2xn824nfsp9ime8txg2de.png\" title=\"LOGO MARINO ENOTECA\" alt=\"LOGO MARINO ENOTECA\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39405c1e elementor-widget elementor-widget-image\" data-id=\"39405c1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.instagram.com\/moropasta\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crottiamo.it\/wp-content\/uploads\/elementor\/thumbs\/moro-logo-1-r6kgw7iwvottou89kda6g7jwnkenpawkrad48art8c.png\" title=\"moro-logo\" alt=\"moro-logo\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div 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